Sometimes, Mother Nature gets in the way of water levels. That’s been true this summer and into October for stretches of the Rhine and Danube Rivers. And while Mother Nature hasn’t always risen to the occasion, we have done our best to step in to ensure our travellers enjoy their vacation, even with itinerary changes. Some changes have included ship swaps, other times we have offered complimentary excursions in exchange for missed sailing moments. And, in a few cases, we have proactively cancelled cruises.
In short, we have been working very hard, every moment of every day to do right by our guests under difficult water conditions. While we don’t know exactly what conditions we’ll experience in upcoming cruises, we’ll do our best to advise our guest on upcoming cruises if we anticipate any change in their itinerary.
If you have travel questions or would like to make a reservation, contact your travel agent, find and book your vacation online or call a cruise specialist at 800.268.3636
Toll free: 800.268.3636
Our cruise specialists are available to assist you:
Monday - Friday 9:00 a.m. - 8:00 p.m. EST
Saturday 10:30 a.m. - 5:00 p.m. EST
If you have a question, want help planning your cruise, or need assistance, you can send it to us via e-mail.
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If you have already made a reservation and need to apply a payment, please login to access your booked cruise vacation. For other online services access MyAvalonSM.
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